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Assisted Living Residences
Assisted living is semi-independent housing for adults who are able to make decisions on their own behalf but require some support with their day-to-day needs, due to physical, mental health or health challenges or while in recovery.
There are three classes of assisted living residences:
- Seniors and Persons with Disabilities - for adults receiving assisted living services due primarily to chronic or progressive conditions linked to the aging process or a disability.
- Mental Health - for adults receiving assisted living services due primarily to a mental disorder.
- Supportive Recovery - for adults receiving assisted living services due primarily to substance use.
To find out what assisted living residences are available in your community, use the search boxes to find a community, specific residence or class of residence. For each residence listed you will find information about that residence and if there are any substantiated complaints.
A substantiated complaint means an allegation that has been investigated by the Assisted Living Registry and has been determined to be true. This means the residence is non-compliant with the Community Care and Assisted Living Act or the Assisted Living Regulation.
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Residence Type
| Name Sort descending | Status | Legal Operator Name | Address | Phone Number | Type |
|---|---|---|---|---|---|
| The Crossing Point - Women | Registered | Valiant Recovery Inc. | 3527 Lakeshore Rd, Kelowna, V1W 3K1 | 8776186464 | SU |
| The Heritage Retirement Residence | Registered | Diversicare dba Heritage Retirement Inc | 3630 Brown Rd, Kelowna, V4T 7Y9 | 2507689926 | SN |
| The Salvation Army ARC | Registered | The Governing Council of the Salvation Army in Canada | 525 Johnson Street, Victoria, V8W 1M2 | 2503843396 | SU |
| The Village at Mill Creek | Registered | Baptist Housing Enhanced Living Communities | 1450 Sutherland Avenue, Kelowna, V1Y 5Y5 | 2508602216 | SN |
| The Vineyards Residence | Registered | The Vineyards Community Limited Partnership | 726 Valley Road, Kelowna, V1V 0E9 | 2364204400 | SN |
| Thompson House | Registered | Okanagan Mental Health Services Society | 1130 Thompson Road, Kelowna, V1X 5S8 | 2508619533 | MH |
| Union Gospel Mission - Arrow Home | Registered | Union Gospel Mission* | 1569 Arrow Road, Victoria, V8N 1C8 | 2367004247 | SU |
| Valiant Recovery | Registered | Valiant Recovery Inc. | 3517 Lakeshore Rd, Kelowna, V1W 3K1 | 8776186464 | SU |
| Walker House | Registered | Okanagan Mental Health Services Society | 660 Ruston Road, Kelowna, V1X 3Y2 | 2508601243 | MH |
| Wellesley Seniors Village | Registered | Wellesley Seniors Village 3 LLP | 2800 Blanshard Street, Victoria, V8T 5B5 | 2503839099 | SN |
| West Shore Lodge | Registered | West Shore Lodge Ltd. | 1828 Island Highway, Victoria, V9B 1J2 | 2504787527 | SN |
| Westwind | Registered | Westwind Counselling & Eating Disorder Recovery Centre (6622373 Manitoba Inc) | 3009 Brindisi Place, Kelowna, V1V 2N5 | 8883533372 | MH |